photo of cottage

Terms & Conditions

  1. Availability. To check availability or make a provisional booking, please contact the Owners or online booking system.
  2. Booking & Payment. A firm booking is accepted following confirmation of availability, receipt of a completed booking form and payment of a deposit of 20%. The balance is payable 6 weeks before the commencement of the letting period. For bookings made less than 4 weeks in advance, full payment is required at time of booking. Acceptable methods of payment are by our online booking system or if you prefer to pay by cheque please make it payable to Moorpark cottages. Once the booking is confirmed by the Owners, the Hirer is responsible for the full hire charge.
  3. Cancellations. Should a cancellation be made by the Hirer, the Owners will seek to re-let the property for the period of hire. If we are successful in doing so a full refund will be made; if not, the deposit will be forfeited by the Hirer. If cancellation occurs less than 2 weeks prior to hire and we are unable to re-let for the period, a 100% fee will be forfeited by the client. If the cottage cannot be made available for the period booked due to events beyond the Owners' control and the Owners are forced to cancel the booking, the whole of the hire charge will be refunded and the Hirer will have no further claim against the Owners. Clients are advised to purchased travel insurance.
  4. Services. Use of electricity and a Welcome Pack are included in the weekly tariffs quoted. All bedding, household linens and towels included.
  5. Number of Persons using the property. The number of persons occupying the property shall not exceed the maximum number of four Adults. Subletting is strictly prohibited.
  6. Complaints. Should there be any cause for complaint during the period of letting, please contact the Owners immediately.
  7. Breakage or Damage. Please advise us of any breakage or damage that occurs during your stay. Replacement items will be charged at cost.
  8. Care of Property. The Hirer is responsible for the cottage during the hire period and shall take reasonable and proper care of it, its furniture, pictures, fittings and effects in or on the property, and leave them in the same clean and tidy condition and state of repair at the end of the letting period as they were found at the beginning.
  9. Pets. Regretfully we are unable to accommodate pets.
  10. Smoking. Regretfully smoking is not allowed within the cottages or grounds.
  11. Liability. The Owners shall have no liability for any death, personal injury, damage or loss of personal property unless this results from our own negligence.
  12. Right of Entry. We reserve the right of entry to the property at all reasonable times for the purposes of inspection or to carry out necessary repairs or maintenance.
  13. Injury, Loss or Damage. The use of the cottage and its equipment is entirely at the Hirer's risk and no responsibility can be accepted by the Owners for injury to the Hirer or a member of his or her party, not for injury, loss or damage to their belongings, including motor vehicles.
  14. Contract. The Contract of Hire is between the Hirer and Mr and Mrs A K MacLeod, Owners of Moorpark Cottages.

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